سياسة الإستبدال والإرجاع

Return and Exchange Policy: Exchange and return within 10-15 days according to the following conditions: The exchange is if the item is in the same condition as when purchased. That the customer has not used it in any way or repackaged it. The customer is compensated in case of breakage, damage, or manufacturing defect according to its value in the invoice. Coupons, free products, or product accessories are not refundable or exchangeable. The customer is responsible for shipping costs if they wish to exchange the product for another. The order cannot be canceled after the issuance of the invoice, and if the customer wishes to do so, the invoice value will be deducted from the refunded amount. The customer is not entitled to return or exchange in the following cases: - If the consumer was aware of the defect or fault in the product at the time of purchase and accepted it as is, and this is proven in the purchase invoice. - If the customer or the person receiving the gift does not respond to the shipping representative, the customer bears the shipping cost again. To ensure our service and stay close to you, contact us on WhatsApp: https://iwtsp.com/966541578907